(Meanwhile, he's not even the building manager he's just a security guard. He doesn't manage anything except going to the strip clubs in Providence I know the guy he is my friend Jay.)
(Also note: There's a strong correlation between people who do shit like this and people who have no idea how the world works.) As she stalks off I go "Hey lady" and drop the package that I'm holding from eye height to the ground. This further raises her dander, so much so that she calls me an asshole! Sure, I'm quasi harassing a woman who's my Mom's age, but this is America. You can't just shit on people and expect them to respect you because you were a teacher or something once.
I finally proceed to actually deliver the things and I see the her explaining her situation to an utterly baffled cleaning guy (?) who directs her to the security guard aka Jay, my good friend, behind me and we attempt to reel this puppy in. He winks at me and says "Sir, could you please be more careful with the packages in the future" and I assure him I will be. She's not buying my contriteness and she shouldn't, it's completely phony and I can't even keep a straight face but somehow it ends.
bad bad interaction
The irony is I was actually glad to receive the information that it appeared that I was being too rough with the packages. That could get me in trouble if someone who isn't completely nuts sees that and calls my actual boss instead of an illegal immigrant cleaning guy on me. I've modified my unloading techniques, particularly in more public areas. If I see her again I'll probably throw one at her fucking head though. What the hell is her problem? I found out later that she doesn't even live there! She's someone assistant or something.
Nassim Taleb (author of The Black Swan) "Nothing that can get you in trouble can get you in trouble".